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hello@hebasca.co.uk | 01288 352361

LEFT WANTING? LET US SORT YOU OUT.

Below are some answers to the questions we get asked quite a lot. They're in alphabetical order so hopefully one of these hits the spot. No? Do give us a quick call on 01288 352361 or email hello@hebasca.co.uk and we'll try harder.

BREAKFAST IS SERVED.

07:00 - 09:30 Mon - Fri
07:30 - 10:30 Sat, Sun & Bank Holidays
 

CANCELLATIONS.

We're pretty flexible, but please see our terms and conditions for more information.
 

CAR PARK.

We have one of these, do make use of it. It's free.
 

CHECKING IN.

You can check into your dreaming den anytime after 3:00pm. Reception is manned 24-hours a day but it's a good idea to let us know if you're expected really late.
 

CHECKING OUT.

Please vacate your dreaming den by 11:00.
Feeling lazy? Ask about additional dreaming hours.
 

DINNER IS SERVED.

18:00 - 21:00 Tuesday - Saturday
 

DOGS.

We do like dogs, but for the comfort of our guests, Hebasca is a totally, 100% hound-free haven. Somebody once told us a story about how they tried to smuggle a dog into their hotel room by leaving their bedroom window open and posting it through. It was only once they returned to their room that they realised they'd posted the pup into the room next door. Please don't try this, it'd be really embarrassing.
 

DRINKS ARE SERVED.

24/7 in Hebasca Bar. Please note that we call last orders for non-residents at midnight.
 

FLOWERS.

We offer a same day flower delivery service courtesy of local RHS Chelsea Medal Winner Erica Tippett.
Please call us if you would like flowers in your dreaming den when you arrive.
 

GIFT VOUCHERS.

A wide range of accommodation, dining and monetary gift vouchers are available.
Please call 01288 352361 to order the perfect gift.
 

HOUSEKEEPING.

We will take every care to ensure that your dreaming den is spick and span and will service it daily; please display your ‘Dream in Progress’ sign if you’d rather we didn’t. Cots, blankets and extra pillows are also available, just ask, your wish is our command.
 

LUGGAGE.

If you’re making the most of your time in Bude and want to go exploring after you vacate your dreaming den,
we’ll happily take care of your luggage until you’re ready to hit the road. Please ask at reception.
 

ROOM SERVICE.

We are currently operating a slightly restricted service which is available between the following hours:

12:00 - 14:00 & 18:00 - 21:30 Monday - Thursday
12:00 - 22:30 Friday & Saturday
12:00 - 21:30 Sunday
 

SMOKING.

Smoking is not permitted in the hotel. Your dreaming den is fitted with a highly sensitive smoke alarm for your safety;
please don’t set it off having a sneaky smoke, we reserve the right to charge a penalty of £50 if you do. The best place to
smoke is on the decked area at the front of the hotel.
 

WEDDINGS.

Getting hitched? Congratulations! Our dreaming dens are the perfect post-party paradise for your guests, get in touch. Thinking bigger? Please contact Wayne van Rensburg our General Manager on 01288 352361 or email gm@hebasca.co.uk, we'd genuinely love to talk to you about hosting your celebrations.
 

WiFi.

Available througout Hebasca. The log-in information can be found in your in-room guide.